BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20081021T180000Z
DTEND:20081021T213000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Customer Service Eagles - 1/2-Day Afternoon
DESCRIPTION:HALF-DAY WORKSHOP Customer Service EaglesTuesday\, October 21\, 2008Chamber of Commerce Customer Service Excellence Workshop - put on by: Joe Constance\, Constant TrainingTop 10 service mistakes cusotmers hateTop 10 service details customers rave aboutMagic Words they love and those they despiseSecrets of World Class Companies7 critical elements to achieving excellenceHandling problems and complaints - how to be a Fantastic Fixer10 Keys to effective communicationHow to identify\, meet and then exceed customer expectations4 Keys fromthe World Famous "Fish" video2 Sessions:8:00 - 11:30 am1:00 - 4:30 pm Chamber Members:  $50 before October 7th\, $60 afterNon-Members:  $60 before October 7th\, $70 after
X-ALT-DESC;FMTTYPE=text/html:<div>HALF-DAY WORKSHOP</div><div>&nbsp\;</div><div align="center"><font size="4">Customer Service Eagles</font></div><div align="center"><font size="3">Tuesday\, October 21\, 2008</font></div><div align="center"><font size="3">Chamber of Commerce</font></div><div align="center">&nbsp\;</div><div align="left"><font face="Times New Roman" size="2"><strong>Customer Service Excellence Workshop - put on by: Joe Constance\, Constant Training</strong></font></div><ul><li><div align="left"><font face="Times New Roman" size="2">Top 10 service mistakes cusotmers hate</font></div></li><li><font face="Times New Roman" size="2">Top 10 service details customers rave about</font></li><li><font face="Times New Roman" size="2">Magic Words they love and those they despise</font></li><li><font face="Times New Roman" size="2">Secrets of World Class Companies</font></li><li><font face="Times New Roman" size="2">7 critical elements to achieving excellence</font></li><li><font face="Times New Roman" size="2">Handling problems and complaints - how to be a Fantastic Fixer</font></li><li><font face="Times New Roman" size="2">10 Keys to effective communication</font></li><li><font face="Times New Roman" size="2">How to identify\, meet and then exceed customer expectations</font></li><li><font face="Times New Roman" size="2">4 Keys fromthe World Famous &quot\;Fish&quot\; video</font></li></ul><div><u>2 Sessions</u>:</div><div>8:00 - 11:30 am</div><div>1:00 - 4:30 pm</div><div>&nbsp\;</div><div><strong>Chamber Members</strong>:&nbsp\; $50 before October 7th\, $60 after</div><div><strong>Non-Members</strong>:&nbsp\; $60 before October 7th\, $70 after</div>
LOCATION:Faribault Area Chamber of Commerce and Tourism530 Wilson Avenue
UID:e.66.908
SEQUENCE:3
DTSTAMP:20260528T011220Z
URL:https://members.faribaultmn.org/events/details/customer-service-eagles-1-2-day-afternoon-10-21-2008-908
END:VEVENT

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