HALF-DAY WORKSHOP
Customer Service Eagles
Tuesday, October 21, 2008
Chamber of Commerce
Customer Service Excellence Workshop - put on by: Joe Constance, Constant Training
- Top 10 service mistakes cusotmers hate
- Top 10 service details customers rave about
- Magic Words they love and those they despise
- Secrets of World Class Companies
- 7 critical elements to achieving excellence
- Handling problems and complaints - how to be a Fantastic Fixer
- 10 Keys to effective communication
- How to identify, meet and then exceed customer expectations
- 4 Keys fromthe World Famous "Fish" video
2 Sessions:
8:00 - 11:30 am
1:00 - 4:30 pm
Chamber Members: $50 before October 7th, $60 after
Non-Members: $60 before October 7th, $70 after
Customer Service Eagles - 1/2-Day Aft...
Date and Time
Tuesday Oct 21, 2008
1:00 PM - 4:30 PM CDT
Tuesday, October 21, 2008
2 Sessions:
8:00 - 11:30 am
1:00 - 4:30 pm
Location
Faribault Area Chamber of Commerce and Tourism530 Wilson Avenue
Fees/Admission
Chamber Members: $50 before October 7th, $60 after Non-Members: $60 before October 7th, $70 after
Website
Contact Information
Chamber 507-334-4381
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